“Leaders rarely use their power wisely or effectively over long periods unless they are supported by followers who have the stature to help them do so.” – Ira Chaleff, The Courageous Follower, Berrett-Koehler Publishers, Inc., 2003
Organizations are successful or not partly on the basis of how well their leaders lead, but also in great part on the basis of how well their followers follow. Surely improving the performance of followers should be worthwhile. What is the role of the follower and how does it affect leadership behavior and effectiveness? How can members of the executive team participate more effectively to create a truly dynamic partnership relationship with their leader?
When there is a crisis, when a company fails or commits some malfeasance, everyone cries out: “How could that have happened here? How come nobody said anything?” Followers have a responsibility to speak up.
No matter how much partnership and empowerment there is, the CEO has ultimate authority and responsibility. But what about the responsibilities of the CEO’s followers? The most capable team members fail when they gripe about their leader but do not say or do anything to help him or her improve or get back on track. This requires courage and skill.
What distinguishes an effective follower from an ineffective one is intelligent, responsible and enthusiastic participation in the pursuit of an organizational goal, according to Robert E. Kelly (Harvard Business Review, Nov.-Dec. 1988).
The movement away from command and control leadership has brought new leadership styles that are more democratic and coach-like. The terms “shared leadership,” and “servant leader” are used to describe some of these new ways of interacting. There are also new ways of interacting in the follower role. Setting aside possible aversion to the term, the new flatter business organization requires more responsible followers.
Managing the Boss
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